Shipping policy

  • SHIPPING TO CANADA:

    • Our processing time is 1-4 business days.
    • The package will include a tracked number using various shipping methods available.
    • Please allow 3-6 Business Days for shipping within Canada once the item is shipped. Timeframes can be longer for provinces and territories that are further in distance and during busy periods such as Holidays.
    • We are not responsible for lost or delayed packages, but please message us if you are experiencing any issues with shipping and we will do our best to help.

     

    SHIPPING TO THE UNITED STATES:

    • Our processing time is 1-4 business days.
    • The package will include a tracking number and it will be transferred to USPS once the package has cleared customs. The expected delivery time is 4-9 business days, once the package is shipped. However, please allow more time for shipping during busy periods such as Holidays.
    • We are not responsible for any lost or delayed packages, but please message us if you are experiencing any issues with shipping and we will do our best to help.
    • Customers are responsible for providing accurate and complete shipping addresses. We do not accept returns to senders for orders in the United States. In the event of an error on our part, we will issue a replacement or refund. However, if a customer provides an incorrect address or fails to pick up a package from the post office for signature-required deliveries, we cannot be held responsible and will not issue a refund. Any returns to senders resulting from customer errors or failure to retrieve packages will not be refunded.

     

    SHIPPING TO THE UNITED KINGDOM:

    • Our processing time is 1-4 business days.
    • The package will include a tracking number and will be shipped with Canada Post. The expected delivery time is 4-10 business days, once the package is shipped. However, please allow more time for shipping during busy periods such as Holidays.
    • We are not responsible for any lost or delayed packages, but please message us if you are experiencing any issues with shipping and we will do our best to help.
    • We are not responsible for lost or delayed packages, but please message us if you are experiencing any issues with shipping and we will do our best to help.